Policies

What’s the return policy?
- there are no refunds with any wigs, extensions, or styling products. If there are any issues, contact us and we will make any adjustments needed for your satisfaction
What do I need to know about color?
- if your desired look is a vibrant/ color she’ll color, bombshell blonde 613 hair is required.
- virgin hair will lift to a nice honey brown or golden blonde, whereas mink will lift to a high level blonde
Do you work with hair from other vendors?
- yes I do, however I can only perform as well your bundles allow. Meaning, the better the hair the better the result.
How long will my order take to ship?
- all extensions, ready to ship wigs & hair products take 3-4 business days to deliver. Tracking is sent 24 hours after order is placed.
- custom wigs take up to 10 business days to be prepared. Once wig is complete, tracking will be sent and shipped via 2 day USPS
- premade wigs are not available on hand but do ship sighing 3-4 business days as well